Terms and condition

Terms & Conditions

By using our website or placing an order, you agree to the following terms.

Product Details

We try our best to show product details, colors, sizes, and descriptions accurately. As our products are handmade, slight variations in color, design, finishing, or size may occur.

Orders & Payments

Please provide correct name, address, phone number, and email at checkout. Orders will be processed after payment confirmation or through Cash on Delivery if available.

Shipping & Delivery

We aim to deliver your order safely to your doorstep. Delivery time may vary depending on location between 4 to 5 days in country and internationally in 15 business days , courier service, public holidays, or unexpected delays.

Returns & Exchanges

Returns or exchanges are accepted only if the product is damaged, defective, or incorrect. Please contact us within 24–48 hours of delivery with clear pictures or videos as proof.

Handmade Products

Each product is handcrafted with care by skilled artisans, so minor differences are natural and make every piece unique.

Custom Orders

Customized or made-to-order products cannot be cancelled, returned, or exchanged once production has started, unless received damaged or incorrect.

Website Content

All product images, designs, descriptions, and content belong to our brand. Copying or using them without permission is not allowed.

Customer Information

Customer details are used only for order processing, delivery, and communication. We do not sell or misuse customer information.

Contact

For any questions about orders, returns, or support, please contact us through the details provided on our website.